30 DAY GUARANTEE
We guarantee our services for 30 days once the person(s) treated has returned for the follow up re-check or re-treat appointment (whichever applies to the case as shown on your initial invoice). If evidence of re-infestation is found, we will re-treat the re-infested person(s) one time for free within the 30 day period.
This guarantee applies to any individual treated by Lice Ladies when all of the following are met:
- The follow-up (re-check or re-treat, whichever applies to the case) appointment is scheduled and adhered to (5-10 days after the initial appointment)
- Every person living in the same household with the treated individual is checked by Lice Ladies. If additional cases are identified, Lice Ladies must treat the infested individual(s).
- The maintenance check that we teach on the follow up appointment is adhered to on a weekly and ongoing basis. Any new evidence of head lice is picture emailed to your local Lice Ladies location in order to verify what is being combed out of the hair.
This tool we teach will also help parents/guardians detect any new infestation within 7-10 days.